Photograph a snag, say what’s wrong, and send it to the trade on WhatsApp. They tap the link, fix it and send a photo back. No app or login for them.
Snags go into a WhatsApp group with forty other messages. If a photo of the fix ever comes back, it’s buried by Friday.
You call each subcontractor to find out what’s done, then walk the plot anyway to check the defects really are fixed.
Copying photos into a spreadsheet or a Word document so the client gets a handover report that looks the part.
Snag Link keeps each snag, the trade it’s with and the photo of the fix together — so you can see what’s still open without ringing anyone, and the report writes itself.
Take the photo, hold the mic and talk. “Cracked tile by the back door, plot 12 utility.” The title and room fill themselves in.
Pick the trade and a fix-by date. Send one snag or the whole walk at once, on the app they already use.
The trade sends a photo of the fix. You see before and after side by side, then approve it or send it back.
Every phone on this page works. Tap around.
Other snagging apps make subcontractors install an app and remember a password. Snag Link sends them a link. They open it in their browser, see the photo and where it is, and reply with a photo of the fix.
Home puts what needs you first: fixes to check, overdue jobs and drafts you haven’t sent.
All your sites in one place. Pick a project or a walk to narrow it down.
Circle it, add an arrow or a word, so there’s no doubt what you mean.
Walk a plot, snap as you go, and send it all to the trades when you finish.
Before and after photos, grouped by room or trade, ready to hand to your client.
Not right? Send it back with a reason. It lands at the top of the trade’s list.
Simpler than a platform. Tidier than a group chat.
| Feature | WhatsApp photos | Spreadsheet and email | Big construction platforms | Snag Link |
|---|---|---|---|---|
| Trades install an app or log in | No | No | Often | No |
| The fix photo comes back on the snag | Lost in the chat | No | Yes | Yes |
| See what’s still open at a glance | No | By hand | Yes | Yes |
| Before and after PDF report | No | By hand | Yes | Yes |
| Set up on your phone in minutes | Yes | No | Rarely | Yes |
| Cost for one site manager | Free | Free | Often priced per seat, for firms | £4.99 a month |
Your 14 free days start when you capture your first snag, not when you sign up — so set up in your own time. No card needed. Trades never pay.
Prices include VAT. Cancel anytime in Google Play.
Don’t subscribe and nothing is lost: your projects stay in the app to view and export as PDF reports, and trades can still reply to links you’ve sent.
Teams of three or more? Talk to us
We’re testing it on Android with a small group of site managers. Join early access below and we’ll add you to the test — use the Google account email on your Android phone. It goes on Google Play for everyone soon.
Not yet. Your trades can already use any phone, iPhone included, because they reply through a link in their browser. Leave your email and we’ll tell you when the iPhone app is ready.
No. They get a link by WhatsApp, text or email, open it in their phone’s browser, see only the snags you sent them, and reply with a photo of the fix. No app, no account, no password, and they never pay.
Yes for typing snags and taking photos: they’re saved on your phone and sync when you’re back in signal. Voice capture needs a connection.
Your snags, photos and trades’ details are stored in London, in the UK, on Google Cloud. We don’t sell data or use it for advertising.
£4.99 a month or £39.99 a year, including VAT. Every new account gets 14 days free, starting from your first snag, with no card needed.
If you don’t subscribe, your projects become view-only. Nothing is deleted: you can still open them and export PDF reports, and trades can still reply to links you’ve sent.
Each site manager has their own account and subscription today. If you have three or more people who’d use it, talk to us using the form below.
Snag Link is in testing on Android now. Join early access and use it on a real job, free for 14 days from your first snag.
On iPhone? Leave your email and we’ll tell you when it’s ready. Your trades can already use any phone.